Privacy Policy

Effective Date: June 16, 2025

Skynet IT Solutions built the Skyeat Delivery Partner app as a free service. This app is provided by Skynet IT Solutions at no cost and is intended for use only by registered delivery partners.

This Privacy Policy is intended to inform users regarding our policies with the collection, use, and disclosure of personal and sensitive information, including location data. By using our app, you agree to the collection and use of information in accordance with this policy.

Information We Collect

To provide a better experience, we may collect and use the following types of data:

1. Personal Identifiable Information

  • Name, phone number, and device identifiers

  • Information you provide during login or registration

2. Location Data

  • We collect precise location data (GPS) in both foreground and background modes to:

    • Track delivery partner movement during active and assigned deliveries

    • Provide real-time location to the admin dashboard and customers

    • Monitor route completion and optimize delivery logistics

Note: Location data is collected even when the app is closed or not actively used, but only if the delivery agent is logged in and marked "available."

3. Log Data

In case of errors, we collect Log Data which may include:

  • Device IP address, OS version, device name

  • App usage logs and crash data

  • Time and date of access

4. Cookies and Tracking

Our app does not use cookies directly, but some third-party services integrated with the app (like Google APIs) may use cookies for functionality and analytics.

Third-Party Services

The app uses trusted third-party services that may collect data in accordance with their privacy policies, such as:

We do not sell or share your data with advertisers or unrelated third parties.

How We Use Your Data

Your data is used to:

  • Enable real-time delivery tracking and location updates

  • Assign orders based on proximity

  • Enhance app stability, performance, and service quality

  • Ensure customer satisfaction with live delivery status

Data Security

We take your privacy seriously. We use modern encryption and security practices, but no method is 100% secure. We will never use your data for purposes not stated in this policy.

Children's Privacy

Our app is not intended for users under the age of 13. We do not knowingly collect data from children. If we learn we have personal data from a child under 13, we will delete it immediately.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically. We advise users to review this page for changes. Continued use of the app after updates means you accept the changes.

Contact Us

If you have questions or concerns about our Privacy Policy or your personal data, please contact us:

📧 Email: support@skynetitsolutions.com
📞 Phone: +91-8767070841


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